- Shipping
Our shipping place is China.We can ship to 233 countries.
Usually we will ship via DHL or EMS or FedEx.
Due to some customs issues, some countries we may ship through EMS.The purpose is to avoid being imposed tariffs.
【If you need QC pics, after you place order, contact us please. we will take QC pics for you.】
*How long does shipping take?
As usual, it takes 3-7 business days after we ship out ur goods. We will carry out strict quality controls on your goods and ensure they are properly packed before preparing them for shipment. We are happy to announce that now most orders can be shipped out within 24 hours if our goods are in stock.
Because of coronavirus (COVID-19), the shipping time will be extended by 10-20 days.
Tracking Information:
1-2 days after your order is sent, We will contact you and send the tracking number of your order.
- Return Policy
Notes
If you want to return your items, you must contact us for our shipping address. And all items must be with original status: unworn, unwashed, and with all tags attached.
—- Before you place an order, you need to confirm the color, size and style we offered, and if it is not the quality problems, return shipping fee should be paid by buyer.
—- If it is the quality problem or mistaken version, please take photos of the item and send the pictures to us. We will take full responsibility for the quality problem item.
—- If you would like to exchange for other style or request refund, please inform us the tracking number after the items be shipped back. Once we receive the items, we will ship the new item you reorder or refund your payment.
—- We are not responsible for packages lost in transit.
—- If you have any questions about returning your products, please contact us!
—- If your item is intercepted by customs, we will send it to you again. (But we will only resend it once)
We do our best to provide you 100% satisfaction. If you want to apply a return, please first contact our customer service and informed of the reason for returning. All items sent back to us must be complete in the original condition with all tags and labels: unused, not worn, altered or washed, etc. you can enjoy return service, over the period required we will not to return or exchange.
No return or exchange under these situations:
1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured. We appreciate your understanding.
Order Cancellation
If you have placed an order and would like to cancel it later, please contact our customer service representative as soon as possible. But if your order has been dispatched, we will have no way to cancel it. Thanks for your understanding.
Friendly Notice
If you did not receive your tracking number within 3 days after placing your order, your e-mail server may have treated it as spam. In this case, please contact us for assistance.
